1. GENERAL TERMS AND CONDITIONS
1.1 These general terms and conditions apply when you as a consumer (“You”) execute an order through www.postersonline.se (“Page”). Agreements are entered into between you and Kreationsfabriken AB, corporate identity number 556902-4432 (“The Creation Factory”). The company’s complete contact details are available on the page. These terms apply to you as a consumer. 1.2 To be able to order at PostersOnline.se, you must have turned 18 years of age. Kreationsfabriken AB does not, according to Swedish law, accept credit purchases for persons under the age of 18. Kreationsfabriken AB reserves the right to waive or change your order in certain individual cases 1.3
The creation factory reserves the right to print errors, inventory problems and write errors on the page. All image information on the Site should only be viewed as illustrations. The page contains illustrations that do not always correspond to the final product, which the page disclaims. 1.4 The page, as well as all content on this site, is the Creation Factory and the property licensor’s property. No information presented on the page may be used without the written approval of the Creation Factory.
2. TERMS OF ORDER ORDER
2.1 To be able to purchase products on the page, you must accept our terms and conditions. By accepting the terms, you agree to abide by the Terms in their entirety and agree that you have read all the information regarding personal data and the use of these data. 2.2 Orders for orders are entered when Posters Online confirms your order by receiving an order confirmation from Posters Online. You can cancel your order until the order has been shipped from our warehouse. Posters Online will refund the amount for your order minus any shipping costs.
3. PERSONAL DATA.
3.1 When the customer chooses to place an order or register an account on the page, you leave your personal information. You are responsible for ensuring that the information provided is correct. 3.2 If you choose to register an account on the site, you are responsible for not sharing your login details. The customer is also responsible for the fact that no unauthorized person can access sensitive information. If you suspect that someone has received sensitive information, it is your responsibility to inform Posters Online about this.
4. PAYMENT AND FEES
4.1 All prices are inclusive of VAT and all prices reported on the page are guaranteed. The freight charge is reported separately. 4.2 You may choose to pay by invoice, partial payment or other payment method provided by our payment provider. Posters Online and its partners have the right to make a credit report which the customer will be informed about. Posters Online reserves the right to refuse certain payment methods.
5. CAMPAIGNS AND OFFERS
Posters Online offers, on various occasions, promotions and discounts which may be more advantageous than the standard terms. The terms apply as long as the campaign lasts and can be terminated at any time by Posters Online.
6. SHIPPING AND TRANSPORT
6.1 Delivery of ordered products normally takes place within the number of days specified in connection with the order. Posters Online disclaims any technical problems and / or delivery problems from third parties. Read more about our deliveries here .. 6.2 The expected delivery time of the product is shown on the product page and at check-out. Customers who have not received your goods can cancel their purchase at any time.
6.3 The parcels solve the customer at the post office. Packages should normally be collected in person or by proxy with valid ID and tracking number The notification that means that the delivery has been reached can be done via e-mail, sms and mail. If you do not collect the package, Posters Online has the right to charge you a fee of SEK 129.
7.1 When purchasing goods on the side, the 14-day cancellation right applies in accordance with applicable consumer protection legislation. This is valid from the day the shipment was acknowledged by you or your representative. 7.2 In connection with an order for goods for which the right of withdrawal does not apply, the customer will receive information about this on the product side of the product in question. This may, for example, apply to personal products that can be sold on the market. 7.3 If you wish to cancel the purchase, you must contact Posters Online for further return instructions within 14 days of receipt. 7.4
When using the right of withdrawal, the customer pays the return cost of the freight and is responsible for the condition of the product after the customer has received the goods together during the transport back to Posters Online stores. The goods must be returned within 14 days from the date the notice of exercise of the right of withdrawal was submitted to Posters Online. The product should be sent packaged in original box. 7.5 When you regret your purchase, Posters Online pays back the amount you paid for the product excluding shipping costs. 7.6 Kreationsfabriken AB pays back the sum as soon as possible, but no later than 14 days from when the date Posters Online received your return. The refund is administered by Posters Online’s invoice partner
8. WARRANTY AND COMPLAINTS
8.1 The right of complaint covers goods that for some reason are misconstructed, contain printing errors or have any other defect according to consumer protection legislation. The Customer shall contact Poster Online in writing as soon as possible after the error is discovered through the contact details provided on the Site. Claims made within two months from the time you discovered the error are considered to have been submitted within the right time. 3 year warranty applies to all goods on the page. 8.3 Posters Online replaces the return shipping for approved complaints or offers the company a return slip.
10. FORCE MAJEURE
Posters Online is not responsible for delays caused by circumstances that Posters Online could not control such as, for example, strikes, wars, natural disasters, terrorist attacks and technical problems, errors in electricity / telecommunications / data connections or other communications and errors or delay in services from subcontractors on due to external circumstances stated here.
11. CHANGES TO THE TERMS
Posters have the right to make changes to these Terms and Conditions at any time. Any changes and additions to these Terms and Conditions will be published on the site. Changes apply from the time you have accepted the new terms.
If a competent court, authority or arbitration tribunal would find that any provision of these Terms and Conditions is invalid or non-enforceable, the provision in question and all other provisions shall be valid and enforceable to the extent permitted by applicable law. The provisions declared invalid or unenforceable will be replaced by relevant legal guidance and advice.
13.1 Disputes shall primarily be resolved in agreement after discussion with Poster Online’s customer service. 13.2 If a dispute cannot be resolved in agreement with Poster Online’s customer service, the customer can contact ARN (General Public Advisory Board) for more information on www.arn.se. You can also submit complaints directly online via the EU Commission’s platform for mediation in the event of any dispute following the Posters Online decision from the General Public Advisory Board. 13.3 Disputes concerning the interpretation or application of these Terms and Conditions shall be interpreted in accordance with Swedish law and shall be settled in accordance with paragraph 13.2 above or ultimately by the general court.
These Terms have been established by Posters Online on 2019-01-03